Snapana AI Privacy Policy

1. Introduction

Snapana AI (hereinafter referred to as "Snapana AI," "we," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, store, and honor your personal data. We encourage you to read this policy in full to make informed decisions about your use of our services.

2. Children Under 16

Important: We do not intentionally collect personal information from children under the age of 16.

If you believe we have inadvertently collected data from a child under 16, please contact us using the details provided in the "Contact Us" section to request deletion of this information.

3. Scope

This Privacy Policy applies to all users of Snapana AI services worldwide, including applications, official websites, or other services ("the Service"). It is essential to read this policy in conjunction with any other privacy policy or notice we may provide from time to time.

4. Data Controller and Data Processor

Snapana AI is the data controller and processor, determining the purposes and methods of processing your personal data.

For Privacy Inquiries

mucc.app@icloud.com

5. Personal Data We Collect

Personal data refers to any information that identifies or can be used to identify an individual. We collect the following types of personal data:

Contact Details

When you reach out to us, we may collect your name and email address to respond to product feedback, complaints, bug reports, or service-related inquiries.

Transaction Records

For in-app purchases, we may receive transaction records from third-party providers like Apple Store to provide you with the corresponding products. These records do not personally identify you.

Technical Information

We do not directly collect technical information about your devices or browsers. However, we may use pseudonymized technical data provided by Google Analytics for service improvement purposes.

Service-Related Data

We collect abstract usage data, such as country and internet service provider, which does not personally identify you.

AI Content Processing

Important: Our app processes images and content solely for providing AI-powered features and functionalities.

Important notes about content handling:

All content processing is performed to deliver the requested AI features
We do not permanently store user-generated content on our servers beyond what's necessary for service delivery
Content may be temporarily processed through third-party AI services to provide app functionalities
Original images and generated content are only retained as needed for the user experience
No personal identification data is extracted or stored from your content

6. How We Use Your Personal Data

We use your personal data in compliance with applicable laws for the following purposes:

Contract fulfillment: To fulfill our contract with you or take steps before entering into a contract (Legal basis: Contract)
Communication: To communicate with you regarding our services or your exercise of personal data rights (Legal basis: Legitimate Interest)
Support and Security: To provide support and security for our applications and services (Legal basis: Legitimate Interest)
Service Improvement: To understand, improve, optimize, and develop our services (Legal basis: Legitimate Interest)
Legal Compliance: To comply with legal obligations, including subpoenas, court orders, or regulatory requests (Legal basis: Legal Obligation)

7. How We Share Your Personal Data

We may share your information with vendors that provide support and services for our applications, such as AI service providers, analytics providers, and third parties for collaborative offerings or legal purposes. We ensure that these third parties adhere to strict data protection standards.

Third-Party Service Providers

Google Analytics

We use Google Analytics to understand the functionality of our app and improve user experience. For information on how Google Analytics collects and processes your personal data, please refer to Google's Privacy Policy.

Firebase

We use Firebase for:

Firebase Crashlytics: Collects crash trace data to improve app stability
Firebase Remote Config: Uses Firebase installation IDs to provide personalized configurations

AI Service Providers

We use third-party AI services to process content and provide AI-powered features. These providers process data according to their privacy policies and security standards.

8. Your Rights and Controls

You have the following rights regarding your personal data:

Right to access and receive a copy of your personal data

Right to rectify inaccurate personal data

Right to erasure ('right to be forgotten')

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent at any time

Right to lodge a complaint with a supervisory authority

9. Security of Personal Data

We implement various technologies and measures to protect your personal data from unauthorized access, misuse, or leakage, including:

Encryption of data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication mechanisms
Employee training on data protection and security
Secure API connections with third-party service providers

10. Where We Store Your Personal Data

We primarily store application data on secure cloud services including Firebase. User-generated content is processed and stored securely according to industry best practices. We do not store sensitive personal data on local devices, except for cached content necessary for app functionality.

11. How Long We Store Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods are as follows:

Contact details: Retained for 1 year after the last interaction
Transaction records: Retained for 7 years for tax and accounting purposes
Technical and service-related data: Retained in an anonymized form for 2 years
User-generated content: Retained according to your account settings and app usage

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and if the changes are significant, we will provide a more prominent notice, including email notification for registered users. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise your rights regarding personal data, please contact us at:

Contact Information